Subprocessor Updates A change or addition has been made to this page. Citrix Systems, Inc. Sub-Processor List Includes Expanded Information - 2021-11-17 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Citrix adds expanded information to each sub-processor listed to include Sub-Processor HQ and other Locations in which the sub-processor operates as well as contact information for Inquiries. 2021-11-17T18:35:26.384-04:00 Citrix Systems, Inc. Sub-Processor List Includes Postal Address Information https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Citrix adds postal addresses to Citrix cloud, Gov, and Support sub-processors and Citrix Corporate Entities. 2022-01-10T15:02:05.220-05:00 Updated sub-processors for Citrix cloud government & support services https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html There was an update to the sub-processors for Citrix cloud government and support services 2022-02-23T15:02:11.387-05:00 Citrix + TIBCO = Cloud Software Group Holdings, Inc. https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Citrix Sub-Processor list has been renamed and udated to include TIBCO sub-processors as a result of the completed merger of Citrix with TIBCO. Wrike remains as a sub-processor. The combined company is Cloud Software Group Holdings, Inc. More details of the merger can be found by visiting Cloud.com. 2022-09-29T18:01:45.918-04:00 Cloud Software Group Affiliate List Update https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Updating Affiliates list to reflect the new names of TIBCO entities in the U.S. and Ireland as part of the recent Citrix/TIBCO integration and adoption of the new Cloud Software Group name. More details can be found by visiting cloud.com. 2022-12-19T09:06:03.042-05:00 ShareFile Sub-Processors Added https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Cyclr and Snowflake have been added as a sub-processor for ShareFile. 2023-08-15T14:09:33.542-04:00 Citrix Sub-Processor List Update https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Updates reflect discontinued use of Bold360 for chat and replacement with Salesforce chat for Support. Sub-processor Office Locations were updated with links (where available) in order to provide the most up to date information. Citrix Affiliate in Russia was removed because it does not have access to customer content. 2022-04-01T09:00:08.997-04:00 ShareFile Sub-Processor Added https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Temporal added as a sub-processor for ShareFile. See https://www.citrix.com/buy/licensing/subprocessor-list.html for details. 2023-08-25T09:00:41.167-04:00 Citrix Cloud Support and TIBCO Support Sub-processor list update - 2023-10-06 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Google Workspace added to Citrix and TIBCO support; Gov Cloud Support use of Google Drive and ShareFile as needed. See https://www.cloud.com/trust-center/sub-processor-list for details. 2023-10-06T14:57:59.784-04:00 Cloud Software Group Affiliates Update - 2023-10-06 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html The Cloud Software Group Affiliates list has been updated to reflect ongoing organizational transformation as a result of the combining of Citrix and TIBCO entities resulting in changes to entity names and office locations. 2023-10-06T08:41:39.952-05:00 Sub-Processor List Update for ShareFile - 2024-01-25 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Note the addition of Novu for ShareFile notification processing. 2024-01-25T18:36:36.894-04:00 Citrix Sub-Processor List Update for ShareFile - 2024-02-07 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Sub-processor list updated to include reference to MongoDb for ShareFile. 2024-02-07T18:34:11.048-04:00 Cloud Software Group Sub-Processor List Update - 2024-04-03 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Google Chronicle added as a sub-processor to Citrix Cloud, Citrix Endpoint Management, Citrix Virtual Apps and Desktops, Netscaler, ShareFileto to provide security monitoring. 2021-04-03T18:35:26.384-04:00 ShareFile Sub-Processor List Update - 2024-04-05 https://www.citrix.com/content/citrix/en_us/buy/licensing/subprocessor-list.html Amazon Comprehend and Amazon SageMaker added to ShareFile service. 2024-04-05T18:36:04.494-04:00